Sourcing Support in München bei Foxway

About the job

The Sourcing Support is part of the German Foxway team and supports the expansion and servicing of our sourcing customers in the DACH region. The Sourcing Support works with the Sourcing Specialists to ensure continuous growth of Foxway's own customer solutions. The Sourcing Support is both an internal contact person and the Foxway customer's contact person in order to constantly increase customer satisfaction with your actions.

Responsibilities

Administrative, commercial operational support of projects:

• Creation and sending of reports

• Controlling of campaigns and projects

• Analysis, evaluation and preparation of data

Administrative and commercial project and order processing:

• Creation of invoices, credit notes and settlements

• Execution of cancellations

• Conversion of purchase actions

Supporting the Customer Care team:

• Processing and following up on customer inquiries

• Answering queries from the Customer Care team

Collaboration with product management

• Maintenance of product databases and documentation

Other Duties:

• Fulfill additional duties as assigned by the Director of Sourcing or the Employer.

What we expect from you

• Formal education in Marketing, Finance, Economics, or related business field. Equivalent experience will be considered.
• 1+ years of experience in Marketing, Finance, Economics, or related business field
• Excellent communication and presentation abilities for effective interactions.
• Proficiency in MS Word, Excel and PowerPoint for reports and presentations.
• Good written and spoken English skills
• Experience with CRM systems (especially Salesforce) is an advantage
• Ability to communicate adequately and in a structured manner and respond appropriately to customers
• Self-responsibility, initiative, solution-oriented way of working and multi-tasking skills
• Trustworthy, strong in organization and have analytical thinking skills
• Reliable, team-oriented and communicative personality with a high hands-on mentality
• Strive to develop professionally as well as personally in a company with great growth
• A humorous, motivated colleague with whom you enjoy going for a drink after work

What we offer

• Flexible working hours/mobile work
• A company where you can actively contribute to success and make a difference
• Regular company events
• Benefits
  • Language training
  • Job bike
  • Support Deutschlandticket or Fitness Pass
  • Canteen allowance
  • Regular team events
  • Corporate Benefits Shopping
  • Gummy bears, sweets & healthy snacks
  • Excellent connections to the S-Bahn and U-Bahn

About Foxway

We help large organizations, the public sector and resellers of consumer electronics to become more circular in the way they think and act. To be specific, we provide our partners and customers with different services that help them to manage mobile phones, computers and other tech devices in a way that is both cost-efficient and sustainable.We call it Circular Tech.