Retail Consultant in Hannover bei Heinemann

Retail Consultant (m/f/d) in Hannover bei Heinemann

Heinemann

For our Heinemann Duty Free Shops at Hannover Airport we are recruiting in part time (at least 80 hours/month) a

Retail Consultant (m/f/d)

Your new job includes

As a member of our family-owned business, you will inspire our customers from all over the world with excellent product assortments, your expert advice, and your warm hospitality. As a Retail Consultant in our Heinemann Duty Free Shops, you will

proactively approach travellers with a welcoming smile, discover their needs, and inspire them to make additional purchases from our assortments of high-quality brands
always be responsive to our customer’s needs and create an unforgettable shopping experience with your dedicated advice and attentive support
ensure the perfect presentation of our assortment through your great attention to detail
turn travellers into loyal customers by winning them over for Heinemann and our customer loyalty programme
take responsibility for the accurate and careful handling of checkout processes
live our Heinemann culture and values, engage with other team members on a personal and professional level, share your knowledge, and strive for the team’s success

What you should bring along

Practical experience in sales or in a customer-oriented business, and preferably, product knowledge in the areas of perfumes and cosmetics, accessories or luxury items
Very good command of German and English, and ideally, proficiency in an additional language
Genuine passion in engaging with people, a natural service orientation and a talent for creating memorable moments for customers and colleagues
Strong team, communication, and sales skills – especially the ability to understand the needs of customers with a wide range of cultural backgrounds through active listening and to act on them accordingly
A clear focus on achieving your goals and an awareness of your own creative autonomy
Your own car and a high degree of flexibility in terms of early, late, night and weekend shifts

What you can be excited about

Food subsidies

Attractive employee discounts

Subsidised public transport

Subsidised parking

Free hot an cold drinks