Technical Account Manager in Berlin-Kreuzberg bei Ansys

Requisition #: 13122

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Take a leap of certainty … with Ansys.

Summary / Role Purpose

Ansys is US headquartered, Nasdaq listed and world’s #1 engineering simulation software company. Using engineering simulation software, our customers can rapidly innovate and easily validate design ideas, predicting the future of transformational products.

In order to establish long term and sustainable relationship with our strategic and enterprise customers in automotive and heavy industry, we are expanding the team of Ansys EMEA Technical Account Managers (TAM).

The Technical Account Manager (TAM) functions as a true partner to our customers by listening to their needs and developing a deep working knowledge of their goals, key business initiatives, technical challenges and engineering problems to deliver Ansys based solutions to achieve customers’ desired business outcome. The TAM partners with sales to identify opportunities that will expand Ansys’ footprint, plan and prioritize the necessary technical activities to achieve the account growth plan. These activities span positioning of all Ansys products and include co-ordination with presales, technical support, consulting, training, as well as interfacing with the Ansys development and marketing teams.

Key Duties and Responsibilities

• Establish a long term and sustainable relationship with the assigned accounts, aligning Ansys’ solutions with the client’s key business initiatives; The Technical Account Manager is viewed by the customer as their trusted advisor and Single Point of contact for all technical activities.
• Work collaboratively with the sales to identify the necessary strategic long term and short term technical activities worldwide to achieve the overall sales goals with the agreement of the customer; procure the required resources worldwide from the Regional Technical, Training and Consulting teams to execute the activity
• Advanced professional role, focus on select account(s), primary point of contact for all technical engagements, expertise in mapping customer technical requirements to Ansys solutions in an industry vertical
• Work with the sales to leverage proper technical resources to assist in the effort to expand the Ansys footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globally
• Review all technical support activities and work with the local support managers to ensure follow-up and coaching for technical staff to ensure the quality goals are met.
• Be the voice of the customer by taking their key requirements to the Ansys product development teams, influence Ansys product roadmap and drive in competitive solution positioning.
• Lead opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing initiatives
• Lead account-based marketing strategy, drive technology deployment & adoption including partner solutions
• Establish executive-level relationship between Ansys and the customer working with sales.

Minimum Education/Certification Requirements and Experience

• Required education and degree type: BS or MS or PhD in Mechanical/ Aerospace/Electrical Engineering/Computer Science or related field
• Required minimum years of professional experience in an engineering software environment: BS+10, MS+8, or PhD+5
• Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
• Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
• Strong organizational and time management skills, possesses a sense of urgency
• Project a professional image and demonstrates business acumen, driven to succeed
• Ability to travel domestically up to 25% of time
• Demonstrated ability to foster collaboration and coordination with personal distributed across multiple global sites

Preferred Qualifications and Skills

• Preferred education and years of professional experience in an engineering software environment: BS+12, MS+10, or PhD+7
• Demonstrated understanding of Ansys products, technology and how these tools are used in a particular customer segment(s); abi