Sales Associate, Berlin KaDeWe in Berlin bei Christian Dior Couture

Sales Associate, Berlin KaDeWe (m/w/d) in Berlin bei Christian Dior Couture

Christian Dior Couture

Position

We are looking for retail talents with passion and drive for our boutique in Berlin KaDeWe. As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. You are the ambassador of the Maison Christian Dior and make every customer feel welcomed and cherished on an exclusive level.

TASKS & RESPONSIBILITIES

Sales Performance

Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
Maintain a strong drive for results and a positive mindset at all times

Client Development

Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
Develop local and international client book with the ability to recruit and develop top clients
Demonstrate strong product expertise, engage clients through the details and stories of our products
Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client

Boutique Operations

Responsible for individual stock assignments, including organizing stock on floor and in the heart of the house
Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures

Profile

You are an empathic and agile talent, that has already discovered the field of retail or hospitality for at least two years
You have a strong drive for business results with a passion for creativity, fashion and the Maison
The ability to develop lasting relationships with people through strong communication
You provide outstanding customer service including in person, over the phone and through electronic communication
The ability to adjust priorities and manage time in a fast-paced environment
You speak german and english, another language on top is a plus

Additional information

What we offer you

The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities – as we follow the lifelong learning approach.

We are already looking forward receiving your application!