Service assistant in Berlin bei Mercedes Benz AG

Service assistant (m/f/d) in Berlin bei Mercedes Benz AG

Mercedes-Benz AG

Job category:

Production

Department:

Kundendienst PKW Rhinstraße

Organization:

Mercedes-Benz AG

Location:

Mercedes-Benz Own Retail Berlin, Berlin

Start date:

31.12.2023

Publication date:

22.10.2023

Job number:

MER0002W2J

Working time:

full time

Tasks

We, the German group-owned Mercedes-Benz dealership group, not only represent one of the world's most valuable luxury brands to our customers, but also set standards for the future of the dealership and the automotive trade!

Become part of our Mercedes-Benz service team as a service assistant (m/f/d) at the customer reception desk in our Marzahn facility. Your tasks are:

Reception and support of workshop customers
Advising customers on general technical issues and questions
Planning workshop appointments and creating repair pre-orders
Recording vehicle and order data
Cashing up and issuing vehicles to customers
Ensuring a smooth workflow within the service team
Inspire customers with your passion for automobiles, your professional competence and an authentic appearance with their very personal "Mercedes moments"!

Does your heart beat for Mercedes-Benz? Then become part of our workshop team! We offer you more than just a job:
Above-standard pay as well as vacation and Christmas bonuses
30 days annual vacation with a 36-hour week
You will receive regular training
Company pension plan
Company health insurance and attractive health promotion offers
Employee conditions for our vehicles and other benefits

Qualifications

Completed training - ideally in the automotive or hotel sector

Commitment as well as a confident and friendly manner
A high level of customer and service orientation
Willingness to work shifts
Experience in customer contact desirable
For us, it's not just your qualifications that count, it should also be a good fit! If customer orientation, reliability, independence and collegiality are also a matter of course for you, then this is the ideal basis for a future cooperation.

The job is full-time and initially limited to 12 months, but we are very interested in a long-term and successful cooperation.

Therefore, please apply online only and attach a CV, cover letter and certificates to your application (max. total size of attachments 5 MB) and mark your application documents as "relevant to this application" in the online form.

We are particularly pleased to receive online applications from severely disabled persons and persons with equivalent disabilities directly in response to this advertisement. If you have any questions, you can also contact the site's representative for severely disabled persons at sbv-nl-berlin@mercedes-benz.com, who will be happy to support you in the further application process after you have submitted your application.