At Transporeon - A Trimble Company - we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That’s how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting your career or are already a pro – we believe you can be the transformation. Are you ready?
Core responsibility will be to help current customers with technical and transportation bid management consulting tasks. As an integral contributor to our SaaS delivery model, the Consultant will combine logistics/transportation knowledge with an affinity for software technology to assist our shipper customers in using our platform to its greatest efficiency. Qualified candidates should have experience in logistics, preferably as a tender, pricing, or bid manager at a 3PL, carrier, or forwarding company and should possess an analytical “can-do” working style. The ideal candidate understands how a transportation pricing grid functions across the core transport modes. Our perfect candidate speaks English and French to effectively support our growing customer base in Europe.
Main Job Purpose / Focus:
Assume responsibility for our shippers after the contract is signed by training them and delivering ongoing friendly and professional key-user support, enabling them to successfully utilize our products. Provide best-in-class consulting to our customers to help them achieve their goals with our solutions, through assistance in technical and transportation bid management tasks.
Scope of Activities:
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Directly support our customers in using our logistics Software as a Service (SaaS) applications
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Analyze historical shipment/rate/contract data of our customers and provide consultancy based on the data within our applications
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Work with leading companies to set up their transport RFPs/RFIs
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Analyze customer bidding events on the platform and create scenarios using the analysis tools available on the platform
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Work within an international team of employees supporting global customers
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Provide consultancy to large industry customers regarding the implementation of logistics tenders
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Conduct training (web-based, on-site, or in-house) for our customers
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Support other departments with project and customer information (Sales, Marketing, Product Management, Accounting, IT)
Qualifications to impress us:
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Bachelor’s Degree in Logistics or a related field
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Min. 2 years of working experience in Logistics, ideally with a Transport Carrier
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Experience in Tender Management or transport purchasing is preferable
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Solid understanding of RFP processes and strong analytical skills
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Customer Service experience
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Excellent English and French; proficiency in German and/or Spanish would be an advantage
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Strong MS Excel skills
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Goal-oriented work style and excellent organizational skills
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Ability to work autonomously
Please be aware that this is a Fixed Term 2 years contract position
Trimble’s Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.