CHIEF TECHNOLOGY OFFICER in Below bei SNEHA

JOB DESCRIPTION: CHIEF TECHNOLOGY OFFICER

ABOUT SNEHA

A secular, Mumbai-based non-profit organisation, SNEHA believes that investing in women's health is essential
to building viable urban communities. SNEHA is 500+ person strong, innovative and progressive organization
that works on health and nutrition in urban slum pockets with women and their families. SNEHA follows the
life-cycle approach to health and nutrition, by intervening at critical junctures (adolescence, preconception,
conception, pregnancy, postnatal, infancy and toddlerhood, family planning) to ensure improved health and
nutritional outcomes for women and children living in some of Mumbai’s most vulnerable and deprived slums
and in the Mumbai Metropolitan Region (MMR) as well.

SNEHA recognises that, in order to improve urban health standards, our initiatives must target both care
seekers and care providers. We work with communities residing in informal settlements to empower women
and communities to be catalysts of change in their own right and collaborate with existing public health
systems and health care providers to create sustainable improvements in urban health.

SNEHA has been at the forefront of using technology as an enabler of it’s program and domain functioning.
Over the years, the organization has invested in technology through new systems, devices and capacity building
to support the growth of the organization.

For the next stage of its growth it is looking at technology as a driver and an enabler both for increasing
internal organization effectiveness as well as to scale program impact, optimize resources and explore
solutions where communities / beneficiaries have access to information and/or data.

ABOUT THE PROGRAM/DOMAIN

SNEHA aims to establish an evidence-base for models of urban health intervention that can be scaled and
replicated by the government and other NGOs. One of the ways of achieving this is by evaluating the impact
of interventions according to the stated objectives of the program, and by designing strong and efficient data
management and visualization systems which help monitor the intervention.

SNEHA’s Information Management (IM) domain plays an integral role in this process, and aims to: 

To design and implement Business Intelligence system to enable data-driven decisions 

To strengthen IT infrastructure for data security and smooth functioning of routine tasks 

To design and develop technology-based initiatives for to aid implementation of programs and domains
processes

THE PROFILE

We are looking for a candidate with at least 15 years’ experience in the Information Technology industry who
can review, define and execute SNEHA’s technology strategy, keeping in mind the organization’s mission and
goals.
In tune with SNEHA's evidence-based approach to health interventions, the candidate will have experience in
data management to oversee a range of data-related functions to maximize the use of data towards achieving
business goals.
Some experience in the development sector is preferred to enable deeper understanding of the end user’s
needs and context in which we operate.

JOB LOCATION

Santacruz, Mumbai

DUTIES & RESPONSIBILITIES:

1. Assesses the needs for technology design and implementation by identifying the key business processes,
simplifying / improving them to build operational efficiencies, effectiveness and managerial decision-
making

2. Designing and executing the data strategy and roadmap
3. Guide and assist the Monitoring and Evaluation Team in leveraging data to positively impact and drive

the organization
4. Leading and inspiring the Program / Domain teams to identify the business needs, process gaps and

levers to build efficient systems with the use of technology
5. Advising and enabling the strengthening of the current IT infrastructure
6. Identifying and evaluating key technologies such as servers, switches, networks, bandwidth, devices,

platforms etc to be deployed to enable smooth deployment of applications chosen
7. Identifying and building relationships with partners who can build and deploy the necessary

applications and technologies meeting the needs of the organisation
8. Defining best in class practices to evaluate technology partners, award contracts and managing their

outcomes effectively within cost, timeline and quality parameters.
9. Overseeing the design and implementation of Information management projects that bring about

positive changes in our functioning and in turn, in the lives of women, children and communities we
serve wi