Operations Engineer in München bei TSCNET Services

These tasks and challenges awaits you:

• You will oversee the operation of TSCNET's 24/7 software platform, control and monitor our operational processes.
• You are the first point of contact for our customers: As first-line support, you solve service or tool issues.
• You are responsible for improving service and data quality in the event of short-term customer enquiries - and continuously improve the service through solid data quality analyses.
• You support the development and testing of services.
• You pass on your technical knowledge to customers in product training courses.
• You organize and moderate video conferences
• You give regular feedback on business and IT developments and contribute to the expansion of our service and tool portfolio.

You have the following experience and skills:

• You have a bachelor's degree or equivalent in electrical engineering or energy systems engineering.
• You have already for several years applied your in-depth knowledge of the fundamentals and operation of electrical power grids in previous assignments.
• As an industry expert, you are familiar with the principles of the electricity market, including the methods for calculating capacity.
• You have a strong understanding of electricity network modelling, the data formats used and load flow analysis.
• You are familiar with the TSO business, regional security coordination and cross-border capacity calculation.
• You keep a cool head: you meet challenges with analytical skills and solution orientation.
• Your proactive and independent way of working, pays off in terms of high-quality standards and customer satisfaction.
• You communicate confidently in English with customers and colleagues with an international mindset.

Not just jobs

We don’t just offer a great job – also great benefits

• A competitive salary package with performance-based pay and attractive compensation for contributions to the retirement scheme
• Individual development and training plans with dedicated budget
• We prioritize health: A positive working environment, 24/7 hotline for enhanced mental health, bike leasing, coffee & tea and fresh fruit
• Plenty of staff events throughout the year
• Work-life balance through flexible working hours and hybrid working models
• Work from anywhere: Worldwide ‘Workation’ for up to 4 weeks a year

TSCNET Services GmbH
Weihenstephaner Str. 9
81673 München (Munich)
D/Germany

E-Mail: application@tscnet.eu