National Account Manager - Life Science/Pharma/Consumer Health in Düsseldorf bei Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

We are hiring a National Account Manager to join our Enterprise Business team which focuses on working with our most strategic customers and organizations of 10,000+ employees. As a global enterprise the focus client for this role operates in the Life Science fields of Pharmaceuticals, Healthcare and Agriculture. Industry expertise in Life Science, Pharma and Consumer Health is mandatory for this position.

You will have the opportunity to work in a fast paced team and receive personalized training and career opportunities.
You will engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.

Responsibilities:
* Develop key customer stakeholder relationships and drive customer satisfaction within designated accounts

• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within existing assigned accounts

Preferred Qualifications:
* Industry expertise in Life Science, Pharma and Consumer Health

• Excellent interpersonal and communications skills
• Ability to map out and strategically define account plans
• Evidence of relationship building skills with an ability to grow and nurture relationships
• Exhibit characteristics of self-starting, risk taking, and a drive to succeed
• Ability to negotiate complex deals
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
• Must be fluent in English and German - both oral and written communication skills

Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.

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