Would you like to work in an international environment where you’ll make a difference every day? At Permobil, we’re looking for game-changers to join us as we innovate for individuals and develop the world’s most advanced assistive solutions. At Permobil, the people who use our products come first. Our purpose is to create advanced assistive solutions that make the lives of adults and children living with disabilities more enriching. Our people are passionate about pushing the boundaries of technology to deliver innovations that improve lives. We are a sustainable and responsible business committed to continuous improvement, and our customerCs can trust us to provide market-leading solutions driven by insights-based clinical data.
For our
Customer Support Team, we are looking for a
Customer Support Representative in our office in Ratingen, Germany. In this role you will:
Key Tasks - Handle general Customer Enquiries from Customers, Users or other relevant stakeholders internally and externally, such as order management, claims and returns, warranty, tracking of orders, invoicing and cash collections in one or several markets
- Order Management
- Conduction of other administrative work in alignment with the EMEA Customer Support
- Sales activities where applicable
- Support process improvement and implementations withing the area
Why Permobil is a great next step for you! 1. You’ll make a difference. Every day Everything we do leads to understanding and improving the lives of our users. Through our evidence-based innovation, we make a difference to people’s lives.
2. You’ll make your mark as part of our future We collaborate with colleagues across borders to Innovate for Individuals. The impact you make personally could lead change around the world.
3. You’ll feel welcome from day one We’re known for being great colleagues, who are collaborative, fun and at the cutting-edge. Everyone in the Permobil family cares as much as you do about making a positive difference.
Who you are You are passionate, innovative, and ambitious. You want to make a difference for others and feel fulfilled when you can see the link between the work you do and positive improvements in the lives of others. You search out opportunities and are prepared to go off the beaten track to chase your dreams. You don’t follow the herd – you find new ways of working and go where you see potential to make your mark. You are a pioneer, a revolutionary, a game-changer and you are who we’re looking for.
Your Background You have an education in Business Administration, Engineering, Finance or other relevant educational background.
To succeed in this role, you have: - Passion for Customers and delivering outstanding customer service
- Clear communication skills. Ability to show empathy and use a positive language
- Taking responsibility. Result oriented, with a track record of seeing opportunities and getting things done
- Ability to structure and prioritize work in a complex and international environment with various stakeholders
- Commercial mindset
- Flexible. Able to manage periods of volatile workload
- Good IT-skills. Experience from D365 would be an advantage
Fluent language skills in German and English are the requirement for being successful in the position. Information: Please apply via our career page as soon as possible. We will conduct selection continuously so send us your application today!
For information regarding Permobil's Privacy Notice, please visit
privacy.permobil.com Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers. More about Permobil Permobil founder Dr. Per Uddén believed that helping people achieve the greatest level of independence is a basic human right and, for over 50 years, Permobil has held fast to that belief. Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users’ needs and improving their quality of life through state-of-the-art healthcare solutions. Today, those solutions include power wheelchairs, seating and positioning products, power assist, and manual wheelchairs.
Permobil is part of Patricia Industries, a subsidiary of Investor AB, and is headquartered in Sweden. Permobil has 1600 team members in more than 15 countries around the world. For more information regarding the company’s storied history and complete product line, visit permobil.com.
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