FRONT OFFICE CLERK in Frankfurt am Main bei Hyatt Place Frankfurt Airport

In this position you will:

• You warmly welcome our guests and ensure that everything runs smoothly at reception
• You handle telephone inquiries
• And market our customer loyalty program "World of Hyatt"
• Process guest feedback and no-show invoices
• You are responsible for cash payments

With us, you can expect a motivated team and a positive working atmosphere with a "YOU" culture paired with a responsible area of responsibility and a workplace where you can live out your strengths.

Beside of that, you will also have other great benefits:

• Pool car sharing for use from home to work
• Electronic time recording system (so you don't lose any overtime)
• 12 free nights a year worldwide* and a discount in our restaurants (*after 90 days of employment; you only pay tax)
• Regular development meetings, training opportunities as well as further training and exchange opportunities
• Staff canteen directly in the hotel
• Team and employee events
• Free provision and cleaning of your uniform
• Transportation allowances and/or employee parking spaces in our garage
• Central location with direct S-Bahn connection
• Hogarente Plus
• Allowance for capital-forming benefits

You are an ideal candidate if:

• You have completed training in the hotel industry or have sound experience in guest reception
• You are familiar with common computer programs and ideally have already worked with Opera
• Your warm and authentic personality not only impresses guests, but also colleagues
• You are service-oriented, love the hotel industry and are a host with joy and heart
• You have a very good command of German and English