Working Student Helpdesk in München bei limango GmbH

limango is the Online Shop for families – We wow our customers every day with a fantastic range of brands at very attractive prices. Based in Munich, our 300 employees share a passion for families. We do everything we can to understand their needs and fulfil their wishes. limango has everything families need: Fashion for Babies, Kids, Women and Men as well as Homeware, Toys, Cosmetics and Family holidays. At limango you’ll find both classic brands and upcoming brands from across Europe. Founded in 2007 and a member of the Otto Group since 2009 limango now has over 22 million members across Germany, Austria, the Netherlands and Poland and sells over 40 000 products daily to German customers alone. We want to continue to grow and win the trust of all mums in Europe. To help us achieve this, we’re looking for motivated, talented individuals to work with us and be a part of something big.

• In the limango IT you get the chance to contribute your own ideas and know-how to maintain and develop our highly frequented, self built online shop for our markets in Germany, Austria, Poland and the Netherlands
• Together with our experienced and international development teams you will improve and expand our PHP based backend services for specific areas like: Operations (payment, logistics and customer service tools), Customer Relationship and Communications (CRM), Content and Product Management Systems or Marketplace
• You will work in a modern tech stack world: cloud-based & virtualized infrastructure, service-oriented architecture & event based communication and Golang & PHP backend service
• You will become a part of our well-rehearsed agile teams of versatile and experienced Web Developers, dedicated Product Owner and Scrum Master

• Very good English and German communication skills are a must! (Otherwise, your application will not be considered).
• Understanding of configuring and maintaining IT hardware, mainly laptops and printers
• Ability to communicate efficiently with non-technical colleagues and translate IT-related issues in an easily understandable manner
• Active approach to resolving issues and improving the quality of overall IT service
• Ideally, you have experience with Apple devices and Linux OS
• Experience with supporting Mac OS and Linux is a plus

Job Profile

The goal of the Position: Support limango's daily business, mainly in the Munich office

Daily tasks of the position:

• Onboarding and offboarding limango employees with hardware and access
• IT Hardware replacement (planned replacements and broken hardware)
• Providing desktop support to limango employees
• Troubleshooting software issues
• Maintaining and troubleshooting corporate hardware, including laptops, Macbooks, printers
• Cooperating with external vendors and taking care of laptop fleet in Munich Office

• With us you will find an open and team-orientated working atmosphere
• Plenty of breathing space for independent work with lots of creative freedom in a dynamic company
• A great office in the tech center of Munich with one of the coolest rooftop terraces around with a panoramic view of the city and the Alps, you'll also find a foosball table and cool drinks in the fridge for that well-deserved end-of-day chill.
• A wide range of learning and development opportunities including language courses, master plan, and much more for a steep learning curve
• We subsidize your MVG ticket, your JobRad, or your parking space
• We offer you a good balance of home office and working in the office

We look forward to your application!