Customer Service Representative (Munich) in München bei Mouser Electronics

We continue to grow. Grow with us!

For the expansion of our team in Munich we are looking for a motivated, German and English speaking

Customer Service Representative (m/f/d)

for the next possible start date.

What to expect:

• Providing comprehensive and individual support of customer inquiries via telephone, web, e-mail and fax
• Processing orders, quotations and complaints following our "Service Excellence" approach
• Establishing and maintaining long-term customer relationships
• Verifying and ensuring product quality and delivery dates in close cooperation with our parent company in the U.S.
• Supporting our customers throughout the ordering process and advising them on our product range
• Collaborating with other departments to best meet the customers’ needs

What we are looking for:

• Successful completion of vocational training or a comparable qualification
• At least one to two years of relevant experience in customer service; profound telephone experience, interest and enthusiasm about customer contact via telephone is an advantage
• Service-orientated mentality and high standards of quality
• Results-oriented work ethic, reliable and analytical approach to work, as well as negotiation skills
• Excellent communication skills in French, German and English, both written and spoken; other languages are advantageous
• Confident in MS-Office; experience with other programs is an advantage
• Enjoy working efficiently with a motivated, international team

What we offer:

• Competitive salary with good social benefits (vacation allowance, contribution to saving benefits).
• Offices centrally located in Munich (close to S-Bahn Station “Hirschgarten”).
• Access to numerous discounts via our Corporate Benefits Portal.
• An international, innovative, and friendly working environment.
• Open communication and cooperation.
• Freedom to work independently.
• Subsidised "EGYM Wellpass" membership.
• 55% Discount on the DB Deutschland-Ticket.
• Free fruit, drinks and snacks.
• Free German course.
• Regular staff events.

If you are a highly motivated individual with the desire to be part of Mouser Electronics and meet the challenges of our rapidly growing business needs, then apply online https://careers.mouser.com/ with your salary expectations and earliest possible starting date. For questions please contact us at jobs.emea@mouser.com.

Mouser Electronics, Inc., Elsenheimer Straße 11, 80687 Munich, Germany

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Category:Sales/Customer Service