KLDiscovery provides technology-driven services and software to help legal, corporate and government entities preserve, collect, search, analyse, review, and produce data to meet legal needs efficiently and cost-effectively.
For more information about the Legal Technologies business at KLDiscovery in Europe please visit www.kldiscovery.com
Remote, work from home opportunity.
Position Overview:
Associate Project Managers are a primary point of contact for our clients from project initiation through to closeout. They will manage small cases and assist on larger, more complex projects.
The Associate Project Manager is responsible for ensuring that projects are carried out to the best possible standard, within relevant timelines, at an acceptable cost and in line with overall company objectives, while meeting client requirements for deliverables. They are responsible for setting and meeting client expectations and communicating project progress to all the stakeholders in the project – the client, sales, and the operations team.
Specifically, the Associate Project Manager has the following responsibilities:
- To work with sales to help plan projects and ensure they are scoped in a cost-effective manner
- To take responsibility for all aspects of an individual project once the contract is agreed
- To deliver projects on time, to budget and to client’s satisfaction
- To provide pricing input related to any project requirements
- To provide project specific reporting as required by the client and internal stakeholders
- To develop relationships with appropriate client representatives
- To work with the Project Coordinator team to ensure that project documentation is maintained
- To ensure that all project knowledge is shared with other members of the team
- To ensure all project financials are appropriately managed, forecasted and invoiced
Roles, Responsibilities, and Duties:
- Successfully manage small concurrent projects from project win to completion whilst exceeding on delivery and client expectations
- Successfully assist on large or more complex projects from project win to completion
- Provide complete and timely communications to KLDiscovery clients. Ensuring that the client has an understanding of project status and financials, and that information is communicated in an effective and concise manner
- Provide appropriate work direction to all internal KLDiscovery personnel assigned to execute the project
- Facilitate project meetings and internal communications to ensure projects are completed correctly and on time
- Execute all appropriate processes and procedures to ensure correct forecasting of revenue and invoicing of client project
Business Travel Requirements:
Travel is sometimes required, typically local travel or travel to mainland Europe.
This position requires the individual to be flexible to our client and team needs for out of hours work and weekend work where applicable.
Qualifications, Skill, and Experience:
- Experience with projects or legal processes where this has involved extension and ongoing liaison (face to face, phone, and email) with others would be advantages.
- Ability to lead multiple projects and multiple tasks in a fast-paced environment.
- Ability to effectively facilitate meetings.
- Legal/industry knowledge or experience is advantageous
- High degree of interpersonal sensitivity to allow building of relationships with experienced qualified stage and clients
- Solid written and verbal communication skills. Ability to communicate with individuals at all levels
- Strong ability to work autonomously; identifies and presents solutions; confident decision-making ability
- Strong attention to detail
- Technical aptitude and financial appreciation
- Ability to work effectively within a team environment
- Degree or equivalent qualification preferred
- Fluency in English and German is required.
What We Offer
- A friendly and welcoming team-oriented environment
- The opportunity to work 100% remotely
- Opportunities for career advancement and growth
- Paid benefits
- Very competitive salary
Our Cultural Values
Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:
- Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
- Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
- Smart - We use emotional intelligence when w