Customer Service Agent in Home Office bei Habyt GmbH

Habyt GmbH

Habyt's mission is to provide the best housing experience, anywhere. We develop and manage beautifully designed, community driven and technologically empowered living spaces to create a modern living concept. We are funded by top VC and Real Estate investors in Europe. If you are passionate about real estate, would like to join a dynamic, talented and diverse team of professionals - you are at the right place!

We are on a steep growth curve, and are looking for a Customer Service Agent to join our team.

Tasks

• Be a single point of contact for our users for their journey with Habyt
• Help out on the ongoing support of our members
• Prioritize and manage requests and keep support tickets up to date
• Schedule, oversee, and assist contractors, ensuring the safety, quality, and cleanliness of work performed

Requirements

• Relevant experience in customer support
• Full-working proficiency in English required, German, Portuguese or Spanish is a plus
• Strong international background through work and study abroad
• You thrive on communication, both written and verbal, you are proficient with social media
• You can keep yourself accountable and able to work without well-worn paths or established protocols
• You are comfortable working in a fast-paced startup environment
• You have a passion for real estate, shared living and Habyt mission

Benefits

• Join a great team and become a strong leader within the Habyt cosmos: your colleagues are talented, motivated self-starters
• Live first hand the Habyt hybrid culture: work flexibly from home or Habyt locations
• Be a part of an innovative business model with global impact
• A high degree of responsibility and involvement from day one
• Fast decision-making and flat hierarchies make Habyt a great place for your professional growth