Working Student / Intern - User Research at SAP Siavio in Berlin

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you'll do

• User Research Hands-On Learning: Initially, you will support experienced team members in conducting interviews, surveys, and usability testing to learn effective research methods.
• Progressive Skill Development: As you gain experience and skills, you will gradually take on more responsibility, eventually leading these research tasks independently.
• Data Analysis Assistance: You will also assist in analyzing research findings to uncover user trends and pain points, initially with the guidance of other team members.
• Collaborate on UX/UI: Collaborate with strategic designers and UX teams on various tasks, learning valuable skills and insights from experienced professionals.
• Effective Documentation: Maintain records of research activities and assist in crafting clear reports with guidance from your mentor.
• Continuous Learning and Mentorship: Embrace a continuous learning journey and benefit from mentorship practical experience.

What you bring

• Student (f/m/d) at a university or a university of applied sciences
• Preferred fields of study: Psychology, Design, UX, Media Science, Innovation
• Passion for User Research: An interest in understanding user behavior and contributing to user-centric design.
• UX/UI Interest: Strong interest in UX/UI principles, research methods and techniques.
• Portfolio: demonstrating your research skills and way of approaching a problem statement and your role in the research projects
• Effective Communication: Proficiency in verbal and written communication for collaboration with the team.
• Language skills: fluent in English, German is a plus.
• Attention to Detail: A sharp eye for accurate research data.
• Collaborative Spirit: A team-oriented mindset for working with colleagues from diverse backgrounds.
• Problem-Solving Attitude: A proactive approach to challenges and new opportunities.
• Tech Curiosity: Basic familiarity with software tools used in research and data analysis is a plus.

As we are interested in a potentially longer collaboration with you as a working student, you should be at the beginning or middle of your studies.

You should be based in Berlin or the surrounding area, as you will need to work regularly on-site at our office in Berlin as part of a hybrid working model.

We welcome candidates from diverse backgrounds and encourage an inclusive learning culture. Your dedication and enthusiasm matter most.

Meet your team

The UPI (User and Product Insights) team is a vital part of SAP Signavio, serving as the central hub for user research and product insights. Our mission is to empower product and engineering teams with strategic guidance, enabling informed decision-making for product strategy, development, and innovation. We aim to enhance the user experience and support SAP Signavio's mission of assisting customers in their digital transformation journey.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

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We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are pur