Customer Service Holiday Homes Portal - bei Work in Berlin Recruitment Agency

Work_in_Berlin Recruitment Agency

Our client is not just some online portal for the rental of holiday homes and apartments. Our client delivers real value for the landlords; including creation of the advertisement, marketing, price adjustments, communication with tenants and the organization of cleaning services. The landlord simply selects the service features to be performed by our client - and has to worry about nothing more.

Depending on the selected service modules, you (m/f/d) will be doing:
- Confirm orders, maintain master data and take care about any changes in booked services
- Stay in contact with guests regarding arrival and departure time and coordination of key collection on site
- Communication with cleaning companies and coordination of the scope of services and the time of use
- Coordination of the laundry service (bed linen, hand and kitchen towels, hygiene products)
- Processing of damage reports
- Supervision of payments, debt collection
- Marketing the property in social media environment
- Adjustment of prices according to the market environment

What you bring:
- Excellent customer service skills
- Can work shifts
- High level of accuracy and eye for detail
- Highly motivated self starter
- Empathic listener and persuasive speaker
- Fluent in German, Hebrew or Danish

The easiest and fastest way to submit your CV is to fill our application form through our official website: https://www.work-in-berlin.eu/apply

>>> OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS!

If you experience some issue on our website, you could still submit your application through Indeed or per mail.

We´re looking forward to hearing from you!

Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin

Visit us at: work-in-berlin.eu

If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11

Skills that work well with our company are: customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

Job Types: Full-time, Part-time, Permanent

Job Types: Permanent, Part-time, Full-time

Work Location: In person