Field Service Technician - Italy in Reutlingen bei Leyard Europe

Leyard Europe

CAREER VACANCY

Field Service Technician

Department: Customer Service Europe

Location: Italy

Job Summary:

The Field Service Technician is responsible for performing field service that includes
installation, configuration, testing, demonstration, troubleshooting, on-site technical support, repair
and maintenance.

Essential Functions / Major Responsibilities:

On-site installation of products, including configuration, demonstration, tests and trainings
Post-installation technical support at customer’s site, warranty and post-warranty service, repair

and maintenance

Installation, technical support and teardown of products on exhibitions, trade shows and

events organized by company to demonstrate products

Provide backup support to customers' technical requests
Communicate end-user feedback and issues to appropriate personnel
Create and maintain standard reports
Have technical ability to diagnose and troubleshoot issues with products in the field
Ensure quality by following manufacturing process instructions by installation
Other duties as assigned by manager

Requirements:

Electrical, technical or similar background
Career changers with electronical knowledge welcome
Ability to travel frequently within the territory, ability to travel within Europe from time to

time