Junior User Researcher in Berlin bei Patronus Group

The simple way to live safely. We are Patronus.

We are more than just a provider of smart emergency watches. We are true visionaries.

As a modern healthcare start-up from Berlin with strong investors behind us and over 150 employees, we are determined to improve the everyday lives of elderly people around the world, to make it safer and more independent.

That's what we achieve with our revolutionary Patronus watch.

Although not recognizable as an emergency device at first glance, it enables users to call for help easily and immediately, anytime and anywhere. This way, we provide an extra dose of safety and we can save lives in the truest sense of the word. However, the Patronus watch itself is only the door opener to develop numerous other groundbreaking products to improve the lives of older people, their relatives and their caregivers. Our vision is to use the enormous possibilities of modern technology to provide the best possible healthcare for our customers. In this way, we contribute to making the healthcare system more effective - and ensure a life worth living.

Your Impact

In order to succeed with this mission, we are looking for a Junior User Researcher (m/f/d). Reporting directly to our UX Research Manager, you will have end to end ownership of our research databases and get a better understanding of our customer’s needs.

Your Mission

• Taking charge of study conceptualization and questionnaire development
• Conducting customer data surveys followed by analysis and interpretation
• Collaborating on the selection of suitable tools and research methodologies
• Actively supporting product managers and designers in user recruitment for usability tests
• Managing and maintaining research databases
• Deriving new product possibilities from obtained research results
• Building strong and collaborative relationships with internal and external stakeholders to enhance current processes and structures

Your Talent

• Initial professional experience in applied market research, preferably within a start-up environment
• Possessing theoretical expertise and familiarity with empirical methods, gained through studies in fields such as psychology, social sciences, or related disciplines
• Enjoying working with a variety of tools and quickly adapting to their use
• Demonstrating an ability to swiftly grasp new subject areas, recognize customer needs, and devise creative solutions for them
• Exhibiting a highly professional communication style when interacting with both internal and external stakeholders
• Fluent in English and German

Our Offer

• Contribute to a product that has a real human impact
• Opportunity to work in an agile and experienced team where you are constantly challenged to learn and set the bar higher
• Competitive compensation
• Regular company events such as "Third Thursday Drinks" and our company party
• A subsidy for your BVG ticket and Urban Sports Club
• Access to corporate benefits and great employee discounts
• One volunteering day a year where you can do something good for the world

Are you curious?

Become a part of our team and make a difference! We are looking forward to getting to know you!

We value diversity. In our teams, we welcome people of various perspectives and skill levels, as well as diverse backgrounds, gender identities, sexual orientations, personal expressions, ethnicities, religious beliefs, and with or without disabilities. Every decision in our talent process is based on qualifications, performance and individual company needs.