Cafe Server | Tresenkraft in Berlin bei Fotografiska

Recently open since September 2023, Fotografiska Berlin is set inside a unique historic and cultural landmark and home to an unexpected mix of world-class art, vibrant cultural programming, and exceptional dining experiences. Housing 5,500 square meters, the architects to carry out renovations to the cultural heritage site.Further information can be found here: https://www.fotografiska.com/berlin

The Role

Our Cafe Server is an advocate and ambassador of service excellence, that understands the critical role that exceeding and maintaining service expectations plays in the success of the Bakery and Cafe operations at Fotografiksa. Our Cafe Server represent's service excellence by providing kind, knowledgable and humble hospitality, alongside warmth and grace in every interaction with our Members and Guests. Reporting into the Cafe & Bar Manager, the role entails all aspects of the Bakery and Cafe counter and floor service operations, and represents Fotografiska with hospitality and generosity in every interaction.

Requirements

• 3 + years acting as a Server or similar role in luxury hospitality, food + beverage environments.
• Supply our members and guests with in depth knowledge of all Bakery & Cafe food + beverage menu items and ensure the quality of all food + beverage items delivered are consistently meeting the high standards set by the Fotografiska F&B Leadership team.
• Maintain thorough working knowledge of all drink menus; coffee / tea / non-alcoholic / wines / beers / spirits and be able to articulate to guests in an engaged and thoughtful manner.
• The capacity to work within an ever-changing environment, and the willingness to support in other areas as required to maintain the integrity of the Fotografiska F&B operations.
• Solution oriented and taking pride in the details, the Server builds, delivers and stewards the moments that define the Bakery and Cafe experience for our members, and guests.
• Aid to instill an excellent work environment, working alongside a diverse group of humans from various experiences, countries, and cultures together centered up teamwork and mutual respect.
• Knowledge of craft and classic cocktails, with an understanding of old world / new world wines.
• Ongoing attendance at scheduled team trainings to ensure detailed product knowledge, growth and professionalism.
• Proficient use of POS for ordering and billing purposes.
• Cash handling and communication skills with management done with the upmost professionalism.
• Execution of the order of service in a timely and accurate manner with the goal of creating memorable service.
• Set up and breakdown of cafe requirements on a daily level / weekly and monthly schedule.
• Flourish while working against deadlines while having the ability to be self-motivated, pro-active and to find creative solutions to challenging problems.
• Have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with our members, guests and F&B Leadership.

COVID19: The health and well-being of our members and staff has been our number one priority and the guiding force behind all our decisions as we open our doors. We encourage you to learn more about our commitment to safety by reading the steps we have taken to ensure that all guests and teams feel safe, comfortable, and secure, going forward on our website.

Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Benefits

All of our employees benefit from great and well developed benefits:

• Company Pension Plan
• Company Health Insurance
• Annual health budget for 13 high-quality services
• Mobility subsidy
• Food subsidy
• Participation in Job Rad - The opportunity to lease a bike
• Free Admission to our Museum for you and a limited number of Family & Friends
• Discount in Retail
• Paid Time Off
• Training & Development
• Hybrid Work Environment
• As Fotografiska Berlin develops, the existing benefits roster is set to expand - more to come!