Senior Project & Program Manager - with Remote possibility in Homeoffice bei Wolters Kluwer Tax & Accounting Deutschland GmbH

Wolters Kluwer Global Business Services is designed to provide services to our internal business units in the areas of technology, sourcing, procurement, legal, finance, and human resources. These global centre’s promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. Within Global Business Services (GBS), our Business Relationship Management team is responsible for establishing and sustaining partnerships between our infrastructure service delivery groups and our internal business divisions within Wolters Kluwer.

We have an immediate need for a Technology Program Manager (m/f/d) within our Business Relationship Management team to help coordinate projects between our service delivery groups and our Tax & Accounting business division in Europe. The Program Manager (m/f/d) will participate in key project meetings, manage communications between IT delivery teams and business stakeholders, keep leaders appraised of project status and help facilitate risk management for assigned initiatives.

The ideal candidate will possess strong technical program management, change management, and communication skills. He or She will work closely with IT Project Managers, Architectures, Engineers, Business Relationship Managers, and Business application owners.

Essential Duties and Responsibilities:

• Program management over assigned IT projects including developing pragmatic project delivery and implementation plans with Project teams, reporting on milestones, issues, actions, risks, and budget

• Supporting Business Analysis and requirements gathering activities to initiate project requests

• Assisting with project scope definition, developing cost estimates and business cases

• Ensuring project artifacts are reviewed and adhere to WK’s PMO standards and guidelines

• Creating and delivering Executive level presentations and status reports

• Assisting with Demand Management and Resource Management planning to ensure alignment of priorities and resource availability to meet business stakeholders’ expectations and timelines

• Driving collaboration and accountability with various project team members to implement infrastructure projects in a complete and timely manner consistent with business needs

• Supporting the BRM (Business Relationship Management) and CIO with strategy planning, management and steering activities

Education:

Bachelor’s Degree required; Master’s Degree a Plus

Job Qualifications:

• Experience: Minimum 10+ years’ experience in managing complex IT projects

• Ability to build and maintain effective relationships with business partners and IT service delivery groups (internal or vendors) including strong collaboration with project teams and senior level stakeholders to promote successful project activity

• Experienced in managing people and stakeholders within a matrix organization, with and without direct reporting lines

• Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting, and making verbal and written presentations

• Experience in initiating project reviews, aggregating and coordinating project reporting information into a program level communication suitable for Senior Executive consumption

• Demonstrated budget management, risk management, tracking and forecasting skills and experience

• Adept in stakeholder management and executive communication (both verbal and written) as well as presentation skills

• Ability to handle and prioritize multiple tasks in a fast-paced team environment with geographically dispersed associates and vendors

• Demonstrated excellence in technical project management methodology and procedures with seasoned negotiation skills

• Demonstrate effective decision making by leveraging analytical and problem-solving skills

• Entrepreneurial mindset by playing an active role in delivering projects and continuous improvement opportunities

Lead Technology Project & Program Manager (m/f/d)

What makes this fun?

In our global centers we are promoting team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. Within Global Business Services (GBS), our Business Relationship Management team is responsible for establishing and sustaining partnerships between our infrastructure service delivery groups and our internal business divisions within Wolters Kluwer.

In this very key Lead Technology Project and Program Manager role with