Customer Service Representative in Homeoffice bei regiocom SE

Customer Service Representative (m/f/d) in Homeoffice bei regiocom SE

regiocom SE

Your Responsibilities:

You are the primary telephone contact for all customer inquiries related to car rental services.
You are an expert in areas such as invoice explanation, complaint management, product advice, and booking.

Your Profile:

You are open-minded in dealing with customers, addressing their concerns empathetically and with a focus on finding solutions.
You work conscientiously in line with the client's requirements.
You are proficient in using common PC applications.
You have excellent language skills (C1 level) in English, both written and spoken.

Your Benefits:

Look forward to an indefinite employment contract with a fixed basic salary and performance-based quality and sales bonuses.
We invest in our career changers and cover the costs during the training period.
Through individual coaching and training, you deepen and broaden your knowledge.
Whether full-time or part-time (8, 6, 4 hours // including paid basic training), the choice is yours.
Discover your talents and develop your potential with our dedicated training program.
Enjoy a well-deserved break - with up to 26 days of paid vacation.
For your wellbeing we offer you an additional health insurance.
Access exclusive discounts from our partners, as well as meal and home office allowances.
Stay mobile - with our contribution to travel expenses if you live outside the city.
Benefit from our subsidy for your annual subscription to ucha.se.