Telephone Operator bei Amerikanische Botschaft Berlin

Amerikanische Botschaft Berlin

Hiring Path:

Open to the public

Who May Apply/Clarification From the Agency:

For USEFM - FP is AA. Actual FP salary determined by Washington D.C.

All Interested Applicants / All Sources

Security Clearance Required:

Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:

Indefinite subject to successful completion of probationary period

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:

Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:

Relocation Expenses Reimbursed:

Travel Required:

Not Required

Duties

The incumbent works as a Telephone Operator at the U.S. Embassy in Berlin, providing 24/7 switchboard service for the Embassy in Berlin, the Consulates in Munich, Hamburg, Leipzig, Dusseldorf and Frankfurt, as well as for the U.S. Tri-Mission in Vienna, Austria. They perform rotating shift work including nights, weekends and holidays. While on shift duty, they are required to assume sole responsibility for all Mission switchboard operations.

Qualifications and Evaluations

Requirements:

EXPERIENCE: please address this factor in your ERA application under major duties and responsibilities.

Minimum of one year work experience as an operator on an electronic switchboard system or general office work in a customer service-oriented environment is required.

Education Requirements:

Completion of secondary school (German: Realschule, America: American High School Diploma or GED) is required.

Evaluations:

LANGUAGE: please address both language requirements in your ERA application.
Position requires fluent language skills in English (speaking/reading/writing).
Position requires fluent language skills in German (speaking/reading/writing).

This may be tested.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits URL:

Review our Benefits

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Germany may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of t