Order Fulfillment & Planning Manager (80-100%) in Köln bei Neustark AG

At neustark, we’re all in for one mission: permanently removing one million tons of CO2 in 2030, and even more every year beyond that. Why? It’s a no-brainer: we want to enable a bright future for all future generations on our planet. And for that, we need to reduce and remove CO2, now.

Sound exciting? Well, there’s more! We’re a closely knitted team of around 60 neustarkers, working flexibly, internationally and full of passion and ambition. We’re scaling up our solution and impact every day, currently in full-fledge expansion mode. Speed and pragmatism drive our day-to-day, as do growing together and having tons of fun together!

Do you want to help us grow our impact? Then join our carbon removal mission today

This is what YOUR future team does:

In Supply Chain at Neustark, we source all over the world, we identify, quality and select the best partners for a large range of products and services, including CO2. We contract or order all the needed material, equipment or service at the best cost with the best quality and service level. We ensure supplier capacity to enable company growth and set up an effective and sustainable logistics process. We are accountable for the end to end supply chain, from sourcing to purchasing, order fulfilment and planning.

YOUR mission at neustark:

• Oversee the entire order fulfillment process, from order receipt to delivery on site.
• Ensure orders are processed accurately and in a timely manner.
• Coordinate with customer, installation team, purchasing, warehouse and logistics to ensure customer satisfaction and efficiency of the process.
• Secure necessary building permits and regulatory approvals for the establishment and operation of new plants
• Develop and implement a planning process to provide visibility to the company in order to balance Demand & Supply, optimizing service level and cost.
• Develop and maintain strong relationships with customers, partners, suppliers stakeholders, and regulatory bodies.

This is what we offer YOU:

• We’re building our future! And you can join us on our journey of shaping the rapidly evolving market of carbon removal – for the good of all generations on our planet.
• Be an integral part of an enthusiastic and driven team. We are agile and resourceful in how we work, with an open feedback culture and flat hierarchies.
• As a scale-up with strong growth and a solid financial foundation, we offer attractive remuneration and amenities including possible company participation.
• What else can we say… Working at neustark is high-pace, high-excitement, high-impact, high-fun! Want to put this theory to test? Apply today!

This is YOU:

• You have completed a Bachelor’s degree or higher in supply chain or planning and since then gained 3-5 years of work experience. A master’s degree or professional certification (e.g., Certified Supply Chain Professional (CSCP)) is a plus.
• Proven ability to manage and resolve customer requests effectively, ensuring high levels of customer satisfaction.
• You have a strong organizational and planning skills.
• You have a data-driven mindset with excellent analytical capabilities.
• You have a proven experience in managing order fulfilment and planning, including customer care.
• Excellent communication and relationship-building skills to collaborate effectively with internal teams, external partners, and regulatory authorities.
• You are proficient in English; German is a strong plus.
• You are hungry to generate climate impact and grow with us.