Receptionist in Berlin bei MEININGER Hotels

RECEPTIONIST (F/M/D)

MEININGER Hotel Berlin Hauptbahnhof

Full-time

Are you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Hotel Berlin Hauptbahnhof is looking for a Receptionist (m/f/d) full-time. STEP IN & EXPLORE!

• Good public transport connections to the hotel

MEININGER HOTELS: CENTRAL, AFFORDABLE AND MODERN

34 hotels in 24 European cities offer the ideal accommodation for city breaks, business trips, journeys around the world, family holidays or school class trips. Everyone feels at home here because MEININGER brings together the best elements of a hostel and hotel so you have the perfect backdrop to explore the top European cities we live in. Modern rooms at good rates in central locations - this is MEININGER. And for all our guests the fantastic MEININGER atmosphere is always included!

YOUR TASKS

• You act the as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts

YOUR PROFILE

• You have your first working experience in the hotel, or you are passionate about HORECA industries
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating an unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT) or are tech savvy
• You speak German and English fluently (solid A2-B1 Level), any other languages are an advantage

WHAT MEININGER OFFERS

• Attractive salary and surcharges
• 25 vacation days plus extra vacation day for every year with MEININGER
• Growth and development opportunities as part of an internationally expanding organization
• A dynamic, diverse team
• MEININGER Staff Nights Program and Family & Friends Discounts
• Pension scheme
• Employee events and team activities: M-Days, Christmas party, team building events

Be yourself. Be a MEININGER.

We celebrate much more than our hospitality concept. For us, professionalism, respect, inclusion and diversity are top priorities.

Send us your CV in English or German, and let's team up, grow together, and have fun along the way!

Contact: Ventzislav Vankov (Hotel Manager)

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