Interim UX Researcher- EU in Berlin bei Ada Health GmbH

ABOUT US

At Ada, we envision a world where everyone has access to the healthcare they need. In one of the biggest challenges facing the world, we pioneered a new form of artificial intelligence, combining medical knowledge with intelligent technology to empower millions of people to better understand their health. We're proud to support medical doctors and work with leading health systems and global non-profit organizations. We're a diversely skilled team representing 50 nationalities, and we're growing rapidly to achieve our global ambitions for the future of health. This is just the beginning.

ABOUT THE ROLE

We are looking for an Interim UX Researcher based in the EU to join our Design Team.

As UX researchers at Ada, we are on a mission to understand Ada's current and future users - their needs, experiences, and the contexts they live in. We plan research projects, conduct the fieldwork, analyse and deliver insights across Ada.

Our research insights guide Ada teams and partners throughout the product development process. We explore new opportunities for Ada, and test our products throughout their development. We work in close collaboration with product designers, product managers, engineers, business developers, doctors to name a few.

Furthermore, we play a crucial role in ensuring that the medical products we design are efficient and safe to use. Working across the organisation, we establish protocols and implement methodical usability engineering activities, set up best practice, and ensure that we comply with industry standards.

Project start: asap

Duration: 6 months, possibility for extension to 12 months
Type of contract: Contractor - Full time

Location: Remote but located in the EU

RESPONSIBILITIES

• Identify and drive exploratory and evaluative research studies across all product development stages to uncover insights that empower Ada teams to make user-centred decisions.
• Support stakeholders across Ada to frame their research needs, generate hypotheses and design impactful research.
• Execute research projects from start to finish i.e. scope projects, recruit participants, conduct fieldwork, analyse and synthesise insights, craft actionable recommendations and present findings in compelling ways.
• Contribute to internal processes, frameworks and tools to help streamline our work, raise the bar of our function, and widen the organisation's understanding of user experience research

REQUIREMENTS

• You have extensive experience (4+ years) working as a user researcher with digital product teams
• You have strong qualitative research skills and are comfortable planning, scoping, conducting, analysing and communicating research
• You are familiar with quantitative research methods, metrics and A/B tests
• You are able to confidently own the delivery of your projects, showcasing strong organisational and project management skills in the process
• You have excellent facilitation skills and are able to run workshops with various teams across the organisation and/or with clients, bringing different groups and voices together
• You are a proactive communicator and compelling storyteller, who can effectively present research findings to diverse audiences
• You have experience working in the healthcare space and having knowledge of EU/US regulations related to Usability Engineering/Human Factors is a plus
• You have a degree in Service design, UX Research, Psychology, Social Science, Anthropology, Human Factors or related fields
• You are highly proficient in both spoken and written English
• You are empathetic, curious, and willing to challenge your own assumptions
• You are passionate about the digital healthcare space.

WHAT'S AWAITING YOU AT ADA

• Join our global health mission to improve the health of billions of people around the world
• Work in an international environment (55+ nationalities) and with medical doctors & experts
• Work with cross-functional & diverse teams of smart, purpose-driven peers

CONTACT

If you have any questions, please feel free to contact Yuliya Belonog

Please note that we do NOT accept applications sent via email. All applications need to be completed using the online form.

All your information will be kept confidential according to GDPR guidelines.